COVID-19 (Coronavirus) updates

COVID-19 update from AUT

Thursday 27 August


Kia ora

We hope you’re well and, for those of you in Auckland, looking forward to moving to alert level 2 at 11.59pm on Sunday 30 August. Here’s an update on what to expect next week, how we’re supporting your health and safety, and how we’re helping you to build your leadership and resilience.


No size limitations for lectures and classes

Lectures, classes, and labs delivered by universities for educational purposes are defined as controlled environments – they are not defined as a social gathering. There are no size restrictions in alert level 2 for lectures, labs, and classes (including in Auckland), as per the Government Guidelines for Tertiary Education Organisations on how to operate under alert levels.


Limits of 10 people for social gatherings on campus will be adhered to including - speaker events open to the public, cultural or music events, student club events, and sporting events.


Teaching and learning online and on-campus

Starting Monday 31 August, teaching will be a blend of online and on-campus teaching. Your faculty will contact you directly through Blackboard to let you know if any of your courses have scheduled on-campus activities and their location. If you have any questions about any of your course timetables, please contact the lecturer for that course. If the Government decides that Auckland can’t move to Alert Level 2 on Monday, then we will continue as we are at the moment, teaching online.

Public health measures on-campus

We’ve put in place public health measures on our campuses to support your health and safety. In addition to our approach of blended online and on-campus teaching, we’ll have physical distancing of 1 metre where possible, contact tracing throughout campus buildings using the AUT app, the Government COVID-19 QR codes displayed, regular cleaning of campuses, and mandatory face masks on AUT shuttle buses. For more information check out our frequently asked questions.


If you’re immune compromised and have concerns about coming to campus during alert level 2, please contact the Student Hub by email or phone 0800 288 864.

Using the AUT app for contact tracing

While on campus, you must use the AUT app to scan the AUT QR codes displayed on the

entrance and exits to all AUT buildings. For more information on the AUT QR code system and how AUT will store and share your information please see our frequently asked questions.


If you haven’t downloaded the AUT app, visit Student Hub Online for more information on how to do this.

AUTSA will provide students with face masks

The AUT Students Association (AUTSA) have ordered a stock of masks for students who are unable to buy them. If you need a face mask, you can visit the AUTSA office, Student Hub or Gym on each campus. Remember, it is now mandatory to wear a mask on public transport, including AUT’s shuttle buses. While on campus it is not mandatory to wear a face covering but we do encourage you to do

this when physical distancing is not possible. Please do what makes you feel comfortable, you can wear a face covering on campus and in class (or not) and that’s okay.

Build your leadership and resilience

AUT has a range of online events, seminars and workshops organised, that are aimed to help you build your leadership, wellbeing, and resilience, how to find your vocation – as well as a four-part series on how to design your dream life. Check out events and activities in the AUT app to find out more and register.

Vote for the 2021 Student Representatives on Council

Campaigning for candidates for the 2021 Student Representatives on Council has begun and voting opens tomorrow, Friday 28 August. Be sure to check out the candidates for each role and have your say by voting in election. Student Representatives are an integral group of students who share student feedback with AUT and advocate for the best student experience. Find out more on how to vote.

If you need help or have any questions, please let us know – we’re here to help. Take care and stay safe.

Ngā mihi nui


COVID-19 update from Derek McCormack, 

AUT’s Vice-Chancellor

Thursday 20 August


Kia ora,


It has been one week since Auckland moved back into alert level 3, and this changing situation is disappointing and difficult for each of us in different ways. For students, as well as worries about completing studies, I know there will be concerns about finances and work security, and anxieties over health and how friends and families are coping. This can add up to being overwhelming and exhausting.


I would like to emphasise the importance of being kind to yourself and others at this time. If you need support, talk with your friends, your family, and your usual support networks, but also remember that support is always available for you at the University. Our staff are ready to help in practical ways with many of the difficulties you may be experiencing. For information on how we can help, you can go to Student Hub Online or phone the Student Hub on 0800 288 864.


Government has indicated that changes between alert levels may be the new normal. I want to assure you that we will do all we can to support you through these times to achieve your study goals. I know that many of you are appreciating the fact that you can continue your studies remotely, and when you need it, with the support of the additional services that the University has been able to offer.


I am working with AUT staff to consider the next steps and plans in preparation for Government decisions on alert levels. Our aim is to minimise further disruption to your learning and create certainty for you.


The decisions we are making are informed by the student voice, and I want to thank AUTSA who, during alert level 3, have been meeting with AUT daily to share student feedback.


The feedback we have received includes the need to:


  • Return to on-campus learning as soon as possible

  • Consider how practical components of courses can be delivered

  • Remove exams for Semester 2, 2020

  • Continue with the assessment model as applied in Semester 1

  • Continue the availability of laptops and data packs to those students who do not have access

  • Provide detail for future arrangements as quickly as possible


Your feedback has been heard and the following decisions have been made:

Returning to on-campus learning as soon as possible & dealing with practical components of courses

  • When it is announced that Auckland is moving from alert level 3 to alert level 2, campuses will re-open on the first available Monday following the day on which the level change announcement is made.

  • Once re-opened all on-campus services including shuttle buses will be operating. Teaching, research, student learning and other activities will be able to return. However…


  • For the rest of the year, at alert level 2 OR alert level 1, the delivery mode of teaching (online, on-campus or a combination) will be determined according to the needs of the programme, including practical requirements. Schools will communicate directly with their students about the arrangements for programmes. This is to be able to cope better with the possible situation of moving in and out of alert levels throughout the rest of the year


Removing exams for Semester 2 & continuing with the assessment model as applied in Semester 1

  • For the rest of the year examinations will only be held where they are necessary to meet the requirements of professional registration bodies, or where there is another compelling reason for them. Otherwise there will be no examinations. Again, the specific situation with examinations for your programme, along with any other accommodations related to assessments, will be communicated to you by your school.

Continue the availability of laptops and data packs to those students who do not have access

  • AUT will continue to support those students requiring laptops and/or data packages for the remainder of the year. Those students needing to access this support can contact the Student Hub by email or phone on 0800 288 864.


Research Activities

  • At alert level 2 ALL research and related activities can be conducted in line with Government requirements. If you have any questions related to your postgraduate research, please contact the Graduate Research School by email

Provide detail for future arrangements as quickly as possible

  • When the Government makes their announcement on 21 August, I will be in contact again and there will be further updates from the University about next steps as soon as information is available.


These are difficult times. They have required rapid decision making, planning, adjustment and understanding from everyone. I have been impressed by, and am extremely grateful to you, for the flexibility and resilience you have demonstrated during the year so far.


In the meantime, stay well and stay safe and keep in touch with your lecturers and peers through Blackboard.


Kia kaha


Ngā mihi nui,


Derek McCormack Vice-Chancellor


Note from AUTSA: Please also check your student emails for information regarding the Winter Graduations from StudentHub. If you did not recieve the email, contact StudentHub.

Update from AUT

Monday 17 August 2020

Kia ora

We hope you’re safe and well.

We heard from the Prime Minister on Friday that Auckland will remain in alert level 3 until 11.59pm, Wednesday 26 August, with the alert level’s reviewed on 21 August.

On Sunday, we also advised students that a member of our student community tested positive for COVID-19. We have provided an update for you on this, as well as what alert levels 3 and 2 will mean for your studies.

Update on AUT student’s positive COVID-19 test

Following our announcements during the weekend, we want to reassure you that the AUT student who tested positive was not on campus during their infectious period, as advised by the New Zealand health authorities. Our campuses were thoroughly cleaned, as the University closed at alert level 3 on Wednesday 12 August and as a precautionary measure, forensic cleaning is now taking place on City Campus.


Teaching and learning in alert level 3

Online teaching began today, and you will have received an announcement from your lecturers on Blackboard about how to access your timetable. Please continue to check Blackboard for your timetable and ongoing information from your lecturers about your courses. Learn more about the academic support you can access online, including Peer Mentors and Studiosity.


There will be no classes or labs on any of AUT’s campuses during alert level 3. Students can book study spaces and computers on campus and remotely access AUT computers for specialist software. Read our frequently asked questions on Student Hub Online to find out how to book computers, study spaces and access computers remotely.

Let us know if you need a laptop or data to study online

If you don’t have the equipment you need to continue with your studies online, please reach out to the Student Hub. AUT can support you with a device and broadband to help you with your studies.


You can book an appointment with a Student Hub advisor via the AUT app or call them on 0800 288 864.


Teaching and learning in alert level 2

When the announcement is made Auckland is moving from Alert Level 3 to Alert Level 2, campuses will reopen the following Monday. Campuses will be open for services and learning where possible. We’ll be guided by the Government announcements on 21 August and again on 26 August on what provisions will need to be in place. We’ll keep you updated as we receive more information.

Keep an eye on the AUT app for further updates.

Extensions for assessments

If your studies have been affected, you can apply for Special Consideration for an extension to your assessments. For extensions of five days or less, no supporting evidence is required for your application. Visit Student Hub Online for more information on how to apply and how to book an appointment with a Student Hub advisor via the AUT app, who can support you with your application.

Participate in online workshops and events

We’re offering a range of workshops and events online in the coming weeks. Check out the AUT app for topics around academic support and tools, study tips, leadership and more.


Maintaining your health and wellbeing

We encourage you to take time during each day to focus on your health and wellbeing. We’ve put some tips together for you on Student Hub Online on how to take care of different aspects of your wellbeing. You can also now find a range of mindfulness and resilience exercises on the AUT app. Just click on the three lines in the bottom right-hand corner of the app to find Watch and Listen, with a range of new AUT channels for you to explore.


Stay connected with AUTSA

AUTSA is operating online and is available to support you with advocacy, and food and personal item supplies. Email


It’s also never too late to get involved with an AUTSA Club to stay connected while studying online. Email to see how you can get involved and join their #UnitedApart Facebook group.


Keep safe everyone.

Ngā mihi nui,


Update from AUT

Sunday August 16 2020

COVID-19 case confirmed at AUT – Update 

ARPHS has determined that the student’s infectious period began on Thursday, 13 August. It is unlikely that the student was infectious while on campus. Also, the campus was thoroughly cleaned, as the University closed at Alert Level 3, on Wednesday 12 August. 

All teaching will be delivered online from Monday 17 August. Student services are available online. Study spaces and computers are available on campus, but must be booked in advance. 


Kia ora, 


Earlier today, one of our AUT students tested positive for COVID-19. It is our understanding that the student’s movements and physical interactions were limited to the MBA programme and specific areas of the City Campus. 

Staff and students who may have been in close contact are being notified, and forensic cleaning is being organised.  Please be reassured that AUT is working closely with the Ministry of Health and appropriate authorities in response to this issue. Auckland Regional Public Health Services will undertake contact tracing.

The student was not unwell when they were on campus and only began experiencing symptoms yesterday. Today, a COVID-19 test came back positive and the student is being moved to quarantine. 

It has been confirmed that the student is linked to the Auckland cluster. The student notified AUT directly and we appreciate their full cooperation. 

AUT campuses have been closed since Auckland moved to Alert Level 3 at midday on Wednesday 12 August. All teaching will be delivered online from Monday, 17 August. 

Please follow the Ministry of Health’s advice on protecting yourself and others. COVID-19 testing is available at the following locations

We are currently awaiting confirmation from Auckland Regional Public Health Services as to whether AUT campuses must be fully shutdown. If so, there will be no staff or students on campus whatsoever.

We will stay in direct contact with the student and their whanau, to ensure that they are all supported. Our thoughts are with them and we will check on their progress.

We will continue to monitor this rapidly changing situation and will keep you informed. 

If you need to get tested, you find the available testing sites from Auckland Regional Health Services

Please check your email and the AUT app for updates.

Nga mihi nui


Need support? Click here to find out how to get some help.

Update from AUTSA

Friday August 14 2020

Kia Ora Koutou,

As you may be aware, New Zealand will remain at its current alert levels for 12 more days, meaning that the current alert level 3 for Auckland will remain until 11.59pm on August 26.

What does this mean for you as an AUT student?

𝐎𝐧𝐥𝐢𝐧𝐞 𝐓𝐞𝐚𝐜𝐡𝐢𝐧𝐠 : This will begin from Monday 17th August and will remain this way until at least Monday 24th August. There will be no on campus classes or labs next week.

𝐑𝐞𝐯𝐢𝐬𝐞𝐝 𝐓𝐢𝐦𝐞𝐭𝐚𝐛𝐥𝐞𝐬: Your lecturers for each of your papers will post an announcement on Blackboard by Monday 17 August, advising where you can access your paper specific timetable while in lockdown.

𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐚𝐧𝐝 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: If you’re experiencing financial difficulty or you do not have the equipment you need to continue with your studies online, please reach out to the Student Hub.

𝐂𝐎𝐕𝐈𝐃-𝟏𝟗 𝐓𝐫𝐚𝐜𝐢𝐧𝐠: If you’ve come into contact with someone who has tested positive for COVID-19 or have been tested or diagnosed with COVID-19 yourself, please contact Health line on 0800 611 116 for health advice and information.

AUT will be sending out an email to all students with more detailed information. Please check your inbox.

AUTSA services will still be available during lockdown.

Advocacy: All advocacy enquiries can go to

Foodie Godmother: Assistance from our Foodie Godmother

service can be reached at


Clubs : Our AUTSA Clubs officer will be available to support with any of your club needs at


Debate: Make sure you follow the Debate Magazine social channels to keep up to date with the latest news from Debate. Or drop the editor a message if you have any feedback (or any good story ideas) at


AUTSA will continue to operate during lockdown and will be regularly engaging and providing support you all with planned online events and activities. Please join our #UnitedApart - Our Response


We also encourage you to check out Student Hub for a full list of support services available at AUT.

In the meantime, please don't hesitate to drop us a line at or visit

Be Safe, keep well and stay #UnitedApart

Nga mihi nui,




Due to the restrictions on social gatherings, AUT are sorry they are unable to host the planned Winter graduation ceremonies. The celebration of AUT students’ achievements is the highlight of the academic year. Although we will not be able to come together to mark this significant milestone, students who were due to graduate will still have their qualification awarded. AUT will be in contact directly with students eligible to graduate to ask if they’d like to participate in a future ceremony.

Update from AUT

Wednesday August 12 2020

Kia ora


We hope you’re safe and well. Auckland is now at alert level 3 and the rest of the country is at alert level 2, and this will remain in place until midnight Friday 14 August. We appreciate that this was a sudden transition and we’re here to support you during this time.


AUT’s campuses are currently closed for on-campus and online teaching and events, study spaces, prayer spaces, computer labs and the AUT library. AUT shuttle buses will not be operating during alert level 3.


We want to let you know what is in place for AUT students at this time, and we’ll continue to update you as we receive more information from the New Zealand Government. 


Teaching and learning

There will be no teaching between 12 and 14 August 2020 - including classes, online and practical work. At this stage, teaching will resume on Monday 17 August. If we remain in alert level 3, or move to alert level 4 by Monday, classes will move to online and any practical work will be rescheduled for later in the year. If we move to a lower level, we will update this decision based on government advice.


We encourage you to continue with your revision and assignments. Assessments that were due between 12 and 14 August will receive a five-day extension. This will be reviewed as the situation develops. If your studies are further impacted, you can apply for special consideration.

Visit Student Hub Online for more information on how to apply.


Your health and safety

If you’re unwell, please make an appointment to see a doctor and, if necessary, get tested for COVID-19. AUT Student Medical Centres are open, please phone ahead if you need a medical appointment on 09 921 9992 (City and South Campuses) or 09 921 9998 (North Campus). 


If you have come into contact with someone who has tested positive for COVID-19 or have been tested or diagnosed with COVID-19 yourself, please contact Healthline on 0800 611 116 for health advice and information. Please also notify AUT by completing our online form.


Support services for you

Our student services are operating online including the Student Hub, Student Medical Centre, Counselling and Mental Health, Employability and Careers, Peer Mentors, financial hardship assistance, R U OK Advisors, student accommodation, Rainbow support and ICT services.


You can find our support services for students on Student Hub Online.


AUTSA are also operating online including advocacy, food and personal item assistance. You can contact them via their Facebook page or email If you’d like to connect you can also visit the United Apart Facebook page.

Booking Computers and Study Spaces

If we remain at alert level 3, study spaces and computers will be available in the libraries at the City Campus (WA), North Campus (AL) and South Campus (MA), from Monday 17 August 2020, 9am-5pm (Mon-Fri) and 10am-5pm (Sat-Sun). Physical distancing and strict health control measures will be in place. Study spaces and computers must be reserved in advance. Please check available times and book via the AUT app or Student Hub Online or AUT website/MyPC.


Students can also remote to AUT’s computers from home to access specialist software. Information on how to remote to AUT computers is available on Student Hub Online.


Update on Winter Graduation Ceremonies

A decision about the Winter graduation ceremonies will be made and communicated this Friday afternoon after 2pm. In response to this, additional graduation tickets will not be available until Monday 17 August. Visit the Graduation page on the AUT website for the latest updates.

Please look after yourselves and your families and keep up-to-date with government information and requirements.


AUT’s team is working through more detailed information about our campuses and the alert levels, and this will be shared as it becomes available.


Any questions, contact the Student Hub on 0800 288 864 or


Take care and stay well.


Ngā mihi nui,


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